Shipping policy
Shipping Policy
At Berber B, each item is a testament to our dedication to craftsmanship, meticulously handmade with care and attention to detail. We understand the anticipation of receiving a unique, handcrafted piece, and we strive to ensure its safe and timely arrival.
Order Processing
As each item is individually crafted, please allow 1 To 3 business days for us to prepare your order for shipment. This timeframe enables us to maintain our high standards of quality and ensure your handmade item is perfect before it leaves our studio. You will receive a confirmation email with tracking information once your order has shipped.
Estimated Shipping Times
Once dispatched, estimated delivery times are as follows
-International:
• Free Shipping 7 to 14 Days
• Standard Shipping 5 to 12 Days
• Express Shipping 2 to 5 days
Please note that these are estimated delivery times. Actual delivery may vary due to factors outside our control, such as customs processing or postal delays. We appreciate your patience and understanding.
Shipping Costs
Shipping costs are calculated at checkout based on the weight, dimensions, and destination of your order. We aim to provide fair and transparent shipping rates for all our handcrafted goods.
International Shipping
We are delighted to offer international shipping to bring our handmade creations to customers worldwide. Please be aware that international orders may be subject to customs duties, taxes, and fees levied by the destination country. These charges are the responsibility of the recipient and are not included in the item price or shipping cost. We recommend checking with your local customs office for more information.
Tracking Your Order
Once your order ships, you will receive a shipping confirmation email containing a tracking number. You can use this number to monitor the progress of your delivery.
Returns and Exchanges
Your satisfaction with our handmade products is our top priority. If you are not entirely satisfied with your purchase, please refer to our Return Policy for detailed information on returns and exchanges. Due to the unique nature of handcrafted items, specific conditions may apply.
Thank you for supporting our craft and choosing Berber B for your unique, handmade treasures.